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Effective Communication Skills
Curriculum
4 Sections
15 Lessons
4 Hours
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Communication Foundations
4
1.1
The Communication Loop and Where It Breaks
17 Minutes
1.2
Clarity: Say What You Mean
16 Minutes
1.3
Choosing the Right Channel
11 Minutes
1.4
Adapting to Different Communication Styles
20 Minutes
Listening and Empathy
4
2.1
Active Listening in Practice
8 Minutes
2.2
Asking Better Questions
17 Minutes
2.3
Reading Non-Verbal Signals
24 Minutes
2.4
Empathy Without Losing the Point
23 Minutes
Difficult Conversations
4
3.1
Giving Feedback That Lands
24 Minutes
3.2
Receiving Criticism Professionally
8 Minutes
3.3
Disagreeing Without Conflict
26 Minutes
3.4
De-escalating Tense Moments
8 Minutes
Professional Communication
3
4.1
Writing Clear Emails and Messages
8 Minutes
4.2
Speaking Up in Meetings
20 Minutes
4.3
Course Project: Communication Self-Audit
8 Minutes
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