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Operations Management
Curriculum
4 Sections
15 Lessons
8 Hours
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Operations Foundations
4
1.1
What Operations Managers Do
38 Minutes
1.2
Process Thinking: Inputs to Outputs
28 Minutes
1.3
Efficiency vs Effectiveness
28 Minutes
1.4
Mapping Your Core Processes
36 Minutes
Process Improvement
4
2.1
Identifying Bottlenecks
36 Minutes
2.2
Lean Principles and Waste Reduction
36 Minutes
2.3
Standard Operating Procedures
36 Minutes
2.4
Quality Management Basics
29 Minutes
Resources and Capacity
4
3.1
Capacity Planning
32 Minutes
3.2
Inventory Management Essentials
21 Minutes
3.3
Supplier and Vendor Management
27 Minutes
3.4
Cost Control in Operations
39 Minutes
Operational Excellence
3
4.1
KPIs and Operational Dashboards
27 Minutes
4.2
Continuous Improvement Culture
36 Minutes
4.3
Course Project: Process Improvement Case
31 Minutes
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