Policy
Delivery policy
Last updated 14 October 2026.
Everything we sell is digital. Nothing is posted to you.
How access is delivered
- You place your order and receive an order confirmation email with your reference.
- Card payment is being set up with our bank. After you place your order we email you payment instructions within one working day; your access starts as soon as payment is confirmed.
- As soon as payment is confirmed, your access starts instantly. We email you a sign-in link within minutes.
- You open the link to sign in to your learner area, where your courses are waiting.
If the email has not arrived within an hour of payment confirmation, check your spam folder, then request a fresh link on the sign in page or write to support@emfadcourses.com.
How long access lasts
| Product | Access period |
|---|---|
| Single course | Lifetime |
| Learning path | Lifetime, for the courses listed on the path when you buy it |
| EMFAD All Access | 12 months from the day access starts |
| EMFAD for Teams | 12 months from the day access starts, for each named learner |
What you need
A phone, tablet or computer with a modern web browser and an internet connection. Lessons are written and work on slow connections.
Teams
For Teams orders, each named learner receives their own sign-in email when access starts. The team admin can send us further names at any time up to the number of seats bought.