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Business Negotiation Skills
Prepare for and conduct business negotiations with suppliers, customers, partners and employers that protect your margins and your relationships.
About this course
Negotiate better deals with suppliers, clients, and partners. Master preparation, anchoring, concessions, and closing to protect your margins and relationships.
What you will learn
- Prepare a one-page negotiation plan covering issues, priorities, targets, walk-away points and objective standards
- Identify and strengthen your BATNA and estimate the other side's alternatives
- Uncover the interests behind positions and design options that create value for both sides
- Open, anchor and make offers confidently, and trade concessions using conditional proposals
- Negotiate supplier, customer, partnership, salary and contractor terms, including across cultures
- Handle deadlocks and pressure tactics and confirm agreements clearly in writing
Curriculum
Module 1Negotiation Foundations4 lessons
- 1Everything Is Negotiable: Mindset Free preview
- 2Preparation: The 80% That Wins
- 3BATNA and Walk-Away Points
- 4Interests vs Positions
- QModule quiz (4 questions)
Module 2At the Table4 lessons
- 5Opening and Framing
- 6Making and Receiving Offers
- 7Concession Strategy
- 8Reading the Other Side
- QModule quiz (4 questions)
Module 3Business Contexts4 lessons
- 9Negotiating with Suppliers
- 10Customer and Partnership Deals
- 11Salary and Contractor Rates
- 12Cross-Cultural Negotiation
- QModule quiz (4 questions)
Module 4Advanced Practice3 lessons
- 13Deadlocks and Difficult Tactics
- 14Written vs Live Negotiation
- 15Course Project: Negotiation Simulations
- QModule quiz (4 questions)
PFinal project: Negotiation Simulations
Who this course is for
- Business owners and managers who negotiate with suppliers, customers and partners
- Sales, procurement and operations staff who want better deals without damaging relationships
- Employees and freelancers preparing to negotiate pay or contractor rates
Requirements
- No prior negotiation training needed
- A phone or computer for notes, preparation sheets and simple calculations
- A real negotiation you face, and ideally a practice partner for the final simulations
What is included
Written lessons
15 lessons, each with a practical exercise and key points to remember.
Module quizzes
A short quiz at the end of each module. Pass mark 70%, and you can retake it.
Final project
Negotiation Simulations. A practical brief with steps and a way to check your own work.
Certificate
A certificate of completion from EMFAD Courses with a unique code anyone can verify.
How the certificate works
Complete every lesson and pass every module quiz with 70% or more. Your certificate then appears in your learner area, ready to print or save as PDF. It shows your name, the course title, the completion date and a unique code. It is a certificate of completion from EMFAD Courses, not an accredited qualification.
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