Management and Leadership
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Change Management
Plan and lead organisational change that people actually adopt, using proven models, stakeholder analysis, clear communication, training and measurement to make new ways of working stick.
About this course
Lead change that sticks. Learn frameworks and communication tactics to guide teams through transitions with less resistance.
What you will learn
- Explain why change efforts fail and how people typically react to change
- Classify a change by type and scale and judge how much change management it needs
- Build a compelling case for change and analyse stakeholders and impacts
- Apply the Kotter and ADKAR models to plan and diagnose a change
- Communicate change, work with champions and resisters, and deliver training that builds real ability
- Embed new behaviours and measure adoption so that the change delivers its intended benefits
Curriculum
Module 1Understanding Change4 lessons
- 1Why Change Efforts Fail Free preview
- 2The Human Side of Change
- 3Change Curve and Reactions
- 4Types of Organisational Change
- QModule quiz (4 questions)
Module 2Planning Change4 lessons
- 5Making the Case for Change
- 6Stakeholder and Impact Analysis
- 7Change Models: Kotter and ADKAR
- 8Building the Change Roadmap
- QModule quiz (4 questions)
Module 3Leading Change4 lessons
- 9Communicating Change Effectively
- 10Working with Champions and Resisters
- 11Training and Enablement
- 12Quick Wins and Momentum
- QModule quiz (4 questions)
Module 4Making Change Stick3 lessons
- 13Embedding New Behaviours
- 14Measuring Adoption
- 15Course Project: Change Plan for a Real Initiative
- QModule quiz (4 questions)
PFinal project: Change Plan for a Real Initiative
Who this course is for
- Managers and team leaders who must introduce new systems, processes or structures
- Project managers, HR and operations staff who support change initiatives
- Business owners growing or restructuring their organisation
Requirements
- A computer, tablet or phone with a word processor and a spreadsheet app
- Some experience of working in an organisation; no prior change management training needed
- A real or realistic change initiative you can use for the exercises and final project
What is included
Written lessons
15 lessons, each with a practical exercise and key points to remember.
Module quizzes
A short quiz at the end of each module. Pass mark 70%, and you can retake it.
Final project
Change Plan for a Real Initiative. A practical brief with steps and a way to check your own work.
Certificate
A certificate of completion from EMFAD Courses with a unique code anyone can verify.
How the certificate works
Complete every lesson and pass every module quiz with 70% or more. Your certificate then appears in your learner area, ready to print or save as PDF. It shows your name, the course title, the completion date and a unique code. It is a certificate of completion from EMFAD Courses, not an accredited qualification.
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