EMFAD Courses

Personal Development and Productivity

Critical Thinking and Problem Solving

Analyse claims, avoid common biases and solve real workplace problems with a structured, evidence-based method from definition to tested solution.

  • Beginner
  • About 6 hours
  • 4 modules
  • 15 lessons
  • Certificate of completion

About this course

Think sharper. Learn to analyze arguments, avoid biases, and apply structured methods to solve problems effectively.

What you will learn

  • Evaluate claims by separating facts, opinions and inferences and judging evidence quality
  • Recognise common cognitive biases and use simple processes to reduce their effect
  • Define problems precisely and find root causes with the 5 Whys and fishbone diagrams
  • Break complex problems into issue trees and prioritise actions with impact-effort analysis
  • Generate creative options and choose between them with a weighted decision matrix
  • Spot weak arguments and manipulation, and help groups reach better decisions

Curriculum

Module 1Thinking About Thinking4 lessons
  1. 1What Critical Thinking Really Is Free preview
  2. 2Common Cognitive Biases at Work
  3. 3Assumptions: Finding and Testing Them
  4. 4Facts, Opinions and Evidence Quality
  5. QModule quiz (4 questions)
Module 2Structured Problem Solving4 lessons
  1. 5Defining the Real Problem
  2. 6Root Cause Analysis: 5 Whys and Fishbone
  3. 7Breaking Problems Down: Issue Trees
  4. 8Prioritising with Impact-Effort Analysis
  5. QModule quiz (4 questions)
Module 3Generating Solutions4 lessons
  1. 9Divergent Thinking Techniques
  2. 10Evaluating Options Objectively
  3. 11Decision Matrices in Practice
  4. 12Testing Solutions Before Committing
  5. QModule quiz (4 questions)
Module 4Applied Critical Thinking3 lessons
  1. 13Spotting Weak Arguments and Manipulation
  2. 14Thinking Well in Groups
  3. 15Course Project: Solve a Real Problem End-to-End
  4. QModule quiz (4 questions)
PFinal project: Solve a Real Problem End-to-End

Who this course is for

  • Professionals and managers who make decisions or solve problems at work
  • Business owners who want a reliable method for tackling operational problems
  • Students and job seekers who want to strengthen a skill employers value

Requirements

  • No prior knowledge needed
  • A notebook, plus a computer with spreadsheet software for the decision matrix lesson
  • A real problem from your work, business or community to use in the exercises

What is included

Written lessons

15 lessons, each with a practical exercise and key points to remember.

Module quizzes

A short quiz at the end of each module. Pass mark 70%, and you can retake it.

Final project

Solve a Real Problem End-to-End. A practical brief with steps and a way to check your own work.

Certificate

A certificate of completion from EMFAD Courses with a unique code anyone can verify.

How the certificate works

Complete every lesson and pass every module quiz with 70% or more. Your certificate then appears in your learner area, ready to print or save as PDF. It shows your name, the course title, the completion date and a unique code. It is a certificate of completion from EMFAD Courses, not an accredited qualification.

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