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Design Thinking Workshop
Use the five stages of design thinking to understand people, frame the right problem, generate ideas, and build and test quick prototypes on real challenges.
About this course
Solve problems creatively. Apply the design thinking process, empathize, define, ideate, prototype, and test, to real challenges.
What you will learn
- Explain how design thinking works and decide when it is, and is not, the right approach
- Conduct user interviews and observations that reveal real needs and behaviours
- Synthesise research with affinity mapping and write point-of-view and "How might we" statements
- Generate ideas using brainstorming rules, brainwriting, Crazy 8s and SCAMPER, and select concepts to test
- Build rapid paper prototypes and test them with real users against success criteria set in advance
- Plan and facilitate your own design thinking workshop and run a complete design sprint
Curriculum
Module 1The Design Thinking Mindset4 lessons
- 1Why Design Thinking Works Free preview
- 2The Five Stages Overview
- 3Beginner’s Mind and Assumptions
- 4When to Use (and Not Use) It
- QModule quiz (4 questions)
Module 2Empathise and Define4 lessons
- 5User Interviews That Reveal Insights
- 6Observation and Immersion
- 7Synthesising: Affinity Mapping
- 8Problem Statements and POVs
- QModule quiz (4 questions)
Module 3Ideate and Prototype4 lessons
- 9Brainstorming Rules That Work
- 10Crazy 8s and SCAMPER
- 11Rapid Paper Prototyping
- 12Selecting Ideas to Test
- QModule quiz (4 questions)
Module 4Test and Iterate4 lessons
- 13Testing with Real Users
- 14Learning from Failure Fast
- 15Running Your Own Workshop
- 16Course Project: Design Sprint Simulation
- QModule quiz (4 questions)
PFinal project: Design Sprint Simulation
Who this course is for
- Beginners who want a practical, structured way to solve problems creatively
- Managers, entrepreneurs and team members improving products, services or processes
- Staff in public, non-profit and community organisations designing services for people
Requirements
- Paper, sticky notes and markers, plus a phone or computer for notes and photos
- No prior design experience or drawing skills needed
- A real challenge you care about and access to a few people affected by it
What is included
Written lessons
16 lessons, each with a practical exercise and key points to remember.
Module quizzes
A short quiz at the end of each module. Pass mark 70%, and you can retake it.
Final project
Design Sprint Simulation. A practical brief with steps and a way to check your own work.
Certificate
A certificate of completion from EMFAD Courses with a unique code anyone can verify.
How the certificate works
Complete every lesson and pass every module quiz with 70% or more. Your certificate then appears in your learner area, ready to print or save as PDF. It shows your name, the course title, the completion date and a unique code. It is a certificate of completion from EMFAD Courses, not an accredited qualification.
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