Management and Leadership
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Emotional Intelligence for Leaders
Lead with self-awareness and empathy by recognising and regulating your own emotions, reading your team accurately and handling influence and difficult conversations in a way that builds trust.
About this course
Lead with self-awareness. Develop empathy, self-regulation, and social skills to build trust and influence as a leader.
What you will learn
- Explain the four domains of emotional intelligence and assess your own EQ baseline using self-rating, real incidents and feedback
- Map your personal emotional triggers and use practical techniques to stay composed under pressure
- Reframe unhelpful thinking patterns and show authenticity and appropriate vulnerability as a leader
- Listen beyond the words, read team mood and morale and adapt to cross-cultural emotional signals
- Plan and lead difficult conversations and influence stakeholders with emotional awareness and integrity
- Build an emotionally healthy, psychologically safe team and run a 30-day EQ practice plan
Curriculum
Module 1EQ Foundations4 lessons
- 1The Business Case for Emotional Intelligence Free preview
- 2The Four Domains of EQ
- 3Self-Assessment: Your EQ Baseline
- 4Emotions as Information
- QModule quiz (4 questions)
Module 2Self-Mastery4 lessons
- 5Recognising Your Triggers
- 6Regulating Under Pressure
- 7Self-Talk and Reframing
- 8Authenticity and Vulnerability
- QModule quiz (4 questions)
Module 3Reading Others4 lessons
- 9Empathy in Leadership
- 10Listening for What’s Not Said
- 11Reading Team Mood and Morale
- 12Cross-Cultural Emotional Signals
- QModule quiz (4 questions)
Module 4Relationship Leadership4 lessons
- 13Influencing with Emotional Awareness
- 14Difficult Conversations with EQ
- 15Building an Emotionally Healthy Team
- 16Course Project: 30-Day EQ Practice
- QModule quiz (4 questions)
PFinal project: 30-Day EQ Practice Plan and Review
Who this course is for
- Managers, supervisors and team leaders who want to build trust and handle people challenges better
- Technical specialists who have recently moved into leadership roles
- Business owners and professionals who influence others without formal authority
Requirements
- Some experience of working with or leading other people; you do not need to be a senior manager
- A notebook or document editor for exercises, your trigger map and your 30-day practice tracker
- Willingness to ask colleagues for honest feedback during the course
What is included
Written lessons
16 lessons, each with a practical exercise and key points to remember.
Module quizzes
A short quiz at the end of each module. Pass mark 70%, and you can retake it.
Final project
30-Day EQ Practice Plan and Review. A practical brief with steps and a way to check your own work.
Certificate
A certificate of completion from EMFAD Courses with a unique code anyone can verify.
How the certificate works
Complete every lesson and pass every module quiz with 70% or more. Your certificate then appears in your learner area, ready to print or save as PDF. It shows your name, the course title, the completion date and a unique code. It is a certificate of completion from EMFAD Courses, not an accredited qualification.
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