IT Support and Cloud Associate

Courses, in order

1. 1IT Support and Helpdesk FundamentalsBeginner, about 7 hoursUSD 49
2. 2Computer Networking BasicsBeginner, about 6 hoursUSD 39
3. 3Microsoft 365 Office ProductivityBeginner, about 6 hoursUSD 39
4. 4Cybersecurity FundamentalsExpert, about 7 hoursUSD 89
5. 5Linux Administration EssentialsBeginner, about 6 hoursUSD 39
6. 6Identity and Access ManagementBeginner, about 6 hoursUSD 39
7. 7Microsoft Azure FundamentalsBeginner, about 6 hoursUSD 39
8. 8AWS Certified Cloud Practitioner PrepBeginner, about 7 hoursUSD 49
9. 9Cloud Security BasicsNot yet open, so not part of the price or the purchaseIn development

1 course in this track is still in development and not part of the price or the purchase. When they open, the track price will rise to include them. Buyers keep the price they paid; the new courses are not added to a track already bought, and can be bought separately.

Capstone project: IT Setup and Support Plan for a 20-Person Office

Design the network for a small office, including IP plan, Wi-Fi and a labelled diagram. Set up user accounts with multi-factor authentication and a shared file structure in Microsoft 365. Deploy a small Linux virtual machine in the cloud for a shared internal tool, with access controls and backups. Run a mock helpdesk with ten tickets and write five knowledge base articles from them.

You work through the capstone after the courses and confirm it in your learner area.

Track certificate

You receive a certificate of completion for each course as you finish it. The certificate for the whole track is issued when every included course is complete (all lessons done and all quizzes passed) and you have confirmed the capstone project. It is a certificate of completion from EMFAD Courses, not an accredited qualification.

Track team packs

The same track for a group of named learners, each with their own sign-in. The team admin receives a progress report by email every month. Larger groups, or orders of USD 10,000 or more: ask for an enterprise quote with invoice and bank transfer.